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A. Strategic Direction

 

Strategy

Defining the overall approach/theme driven by audience’s insights.

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1. Strategy Development

The Digital Strategist, with support from the Client Strategist, proposes a high-level approach to solve the client’s communication challenge. This included recommendations on:

  • The overarching idea.

  • Success measures.

  • User journeys.

  • Structure.

  • High-level navigation.

  • Content approaches.

  • High-impact content recommendations.

  • Online/offline integration.

  • Social media.

  • Client interactions (sign-ups, comments, etc).

  • Driving new and repeat traffic.

  • SEO requirements.

  • Platform(s).

Based on the first draft of the recommended approach, the Lead Designer creates a mood board and/or examples of other sites to illustrate the approach to design, movement, and interaction.

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Once the Digital Strategist is happy with the strategy, they share it with the project team, including the external developer.

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Strategy – Direction Step 2 of 4